Job Information
Fortive Corporation Service Manager in Poland
Day in the Life of the Service Manager:
The Service Manager role will play a pivotal role in leading and optimizing the performance of our international service teams across Italy, Spain, and England, as well as overseeing EMEA operations and supporting our global market. This position offers a dynamic opportunity to manage a diverse team delivering field service solutions, including alignment services and condition monitoring services, in their respective regions and beyond. As the Manager, you will be responsible for overseeing all aspects of team management, ensuring the delivery of high-quality services, maintaining safety standards, meeting key performance indicators (KPIs), preparing comprehensive reports, managing client relationships, and providing technical support to both service personnel and sales teams. This role requires strong leadership skills, strategic thinking, and a deep understanding of service delivery dynamics in a global context. The successful candidate will have the opportunity to drive operational excellence, foster innovation, and contribute to the continued growth and success of our service operations on a global scale.
Responsibilities:
Manage and supervise a team based in UK, Italy and Spain, including coordinating activities, managing resources, and overseeing work.
Serve as the primary point of contact for the sales team from the region. Communicate with the sales team to understand their needs and provide adequate support.
Execute orders currently in the backlog. Monitor progress, prioritize tasks, and oversee the quality of work.
Daily management of the team - including planning, organizing, and controlling team activities.
Implement the "Performance for Growth" and "Development for Growth" strategies. Achieve the company's business goals, develop team competencies, and promote growth.
Manage measuring equipment - including maintenance, condition checking, and ensuring appropriate equipment conservation.
Approve overtime/expenses - checking and approving the consistency of work done with the plan, controlling overtime, and ensuring timeliness.
Work with the Salesforce system/S&D - manage data, generate reports, monitor team performance.
Create and maintain a healthy and productive work environment, promote a culture of collaboration and employee engagement.
Actively participate in strategic planning and decision-making regarding the region.
Maintain the highest standards of professionalism and work ethics. Promote and adhere to the company's policy on principles and procedures.
Your Team:
The service team you will be leading is based in the EMEA region, with operations spanning across Spain, Italy, and the UK. We operate in a dynamic international environment within a renowned, innovative company, renowned for its excellence in the field. Our cohesive team of experienced engineers is excited to welcome a new leader who can contribute to our collective success and help us achieve new heights.
As you integrate into our team, you'll find yourself surrounded by colleagues who are passionate about their work and eager to share their expertise. Our international projects offer a unique opportunity to work with some of the largest and most sophisticated machinery in the world, providing invaluable experiences and challenges to tackle together. We look forward to welcoming you aboard and sharing our collective knowledge and enthusiasm for delivering top-notch service solutions.
Experience:
University Degree (Master) - preferred fields: Mechanical, Power, electronics/electrical.
Proficiency in English language.
Experience in team management.
High capabilities in condition monitoring, vibration analysis and reliability.
Experience of Alignment and Balancing principles preferred.
Knowledge of industrial equipment such as electrical and mechanical plants, electric motors, pumps, turbines and maintenance/machine servicing.
Full driving license.
Passport.
High level of flexibility and availability for work away from home.
Personal Skills:
Effective Communication: Clear and concise communication skills to foster collaboration and build strong relationships.
Team Collaboration: Works well within a team or independently with a proactive attitude, inspiring trust and cooperation among team members.
Inspiring Leadership: Demonstrates passion, commitment, and drive to motivate and lead the team towards achieving collective goals.
Adaptability and Willingness to Learn: Openness to new tasks and challenges, coupled with a strong desire for continuous learning and improvement.
Passion and Commitment: Genuine enthusiasm and dedication to the role, driven by a desire to excel and contribute to the success of our service operations.
Fortive Corporation Overview
Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions./p>
We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
Fortive: For you, for us, for growth.
This position is also eligible for bonus as part of the total compensation package.