Job Information
Fortive Corporation Service Manager, WD Service in Tokyo, Japan
Position Summary
WD Services Manager is responsible for serving as a key contributor of the overall commercialization effort for the ASP portfolio in Japan. The position is responsible for the development operational processes & execution of programs which include managing the implementation of marketing strategies and product commercialization to support revenue development and annual growth targets, tailored to ASP product & technical support requirements in Japan.
Duties and Responsibilities
Develops and runs organization & operation processes/systems which can provide installation & after sales services to customers by managing internal Technical Service Team & collaborating with external service vendors
Leads to improve field service qualities and contributes to improve products qualities by sharing GEMBA information to QA & R&D team
Oversees parts inventory for the Technical Service, while working with global Technical Service Team & Demand Planning Team
Learns and drives to adapt best practice from other markets and export local knowledge to other regions
Responsible for communicating business related issues or opportunities to next management level
Planning annual plans for business performance and Forecasting and promoting sales progress
Fortive Corporation Overview
Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
Fortive: For you, for us, for growth.
This position is also eligible for bonus as part of the total compensation package.
We are an Equal Opportunity Employer
Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.