Fortive Jobs

Job Description (Service Solutions Organization, Fluke Operation Manager)

We have a great opportunity for a Manager of Fluke Operation taking a lead of Fluke operation for both CSR and Services.

Job Responsibilities:

• Track KPIs for achievement

• Lead CSR/Technician members by communicating deeply with members

• Lead the communication with customers in case of irregular matters

• Design and conduct compelling conversations for country leader level roles

• Back up CSR/Service job in case of resource shortages

• Review and optimize Fluke services price list

• Create standard work process

• Find and collect KAIZEN ideas and lead the action with related members

• Consistently holds high ethics and standards of conduct in today's business environment

• Hear each member’s voice and take necessary action to keep their motivation high

Qualifications:

• Minimum 2 years experience of customer care services

• Minimum 3 years experience of Test & Measurement Services related to calibration/repair

• Proficient with Microsoft Office (Word, Excel, Power Point), Internet research and industry specific software

• Possesses standard listening, verbal and written communications skills in English and Japanese

• Participation and successful completion of at least one highly-recognized sales training and/or education program

• Being neutral and humble character with respecting integrity

Preferred skill:

• Microsoft Dynamics

• Oracle Business Warehouse

Fortive Corporation Overview

Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

Fortive: For you, for us, for growth.

This position is also eligible for bonus as part of the total compensation package.

We are an Equal Opportunity Employer

Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.